Frequently Asked Questions

Question - If I chose to upgrade my shipping will I get my Order quicker even though you state "4 or 5 week Production" for my item?
Answer - Not really. We will ship your item as soon as it is available. However, unless the item is on hand we will need the posted Production time.
Your shipping upgrade will reduce the time in route to you.


Question - I need to exchange an item for a different size. When will I get my new size?
Answer - In most cases we ship within 2 weeks providing your return garment has been received at our facility.


Question - Do I have to pay any additional charges to exchange an item?
Answer - You will only pay for shipping the return to us. There is no shipping charge for shipping the new item to you unless you request to upgrade your shipping.


Question - Can I get a Dress in a color that is not listed?
Answer - In some cases yes you can. Just give us a call and one of our Sales Associates will be happy to assist you.