Welcome to FWO by Southeastern Performance Apparel!

Exchanges and Returns

  • Call 1-877-837-3888 Within 15 days of receipt of your shipment, to acquire a return authorization number for an Exchange and or Return, or you may email us at formalwearcenter@yahoo.com. This number must be written on the outside of your return package in order to be received at our warehouse.

  • Exchange Orders are shipped at no addtional cost to the Customer only if original item has been received back to us here at Formalwear-Outlet. Exchange Merchandise will be put on hold until Original items have been received by our Warehouse.

  • All returns for Credit or Refund are subject to a restocking fee of 15%

  • All Undeliverable, Refused, & Return to Sender Packages will be subjected to a 15% restocking fee plus pay all return shipping charges from the carrier.

  • Garments must be returned within 15 days of the original shipment, in new condition; unworn, unaltered with the original tags in place, and in the original packaging.

  • Special Make Items are non Exchangeable or Refundable "All Sales Final".

  • Returns received after 15 days are subject to a 20% restocking fee.

  • Orders cancelled after 5 business days (ITEMS ORDERED, NOT RECEIVED) will incur a 15% handling charge.

  • We do not issue credit for shipping charges.

  • Refunds take up to 14 business days for processing after verification of return package has been completed.